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Awesome post by Huw on Brickset about all the AFOL negativity that surrounds almost any new set
I totally agree, i read a lot of complains. Maybe because is easier to be focused on the negative part than on the positive. We all agree on negativity ????
Ahem, you mean Brickset. ????
It's an interesting post but I guess just like anything with a rabid fanbase, there's going to be negativity.
I think it's fine because it shows people care and continually want TLG to improve. If the crowd went silent, I'd be worried the brand lost its appeal (to adults, at least).
That checklist of complaints is bullshit... It's like he's surprised that different people have different opinions. What does he expect from adults passionate about something as expensive as LEGO? That they will throw their money at whatever is being thrown at them and be happy?
I do agree we are in a LEGO golden age and that sometimes, some people forget what LEGO is in the first place: a toy designed for kids, not adults. This is something I see very often in the comment section (and sometimes also the articles) on a website like Hothbricks which is a French RLFM that is more critical of LEGO than websites like Brickset (to the point where it's sometimes the other extreme). But in the case of sets like the JP dino that are targetting adults, why should everyone be happy and think everything is awesome?
The first comment on Huw's post shows one problem on the Internet: disagreeing and being critical about something leads nowadays to be labeled as a troll. While there are ways to express criticism in a constructive way (or not), I think it's wrong to assume that people being critical or negative are doing it for trolling purpose. Being critical or disagreeing with someone shouldn't be labeled as negative. Particularly when using a purely textual medium that doesn't allow to express emotions with voice, gestures or facial expressions and is limited to emoticons/emojis.
I haven't looked at the comments on the JP press release but it's possible some people crossed a line. But still, Huw's article doesn't mention anything like that, just that many people weren't sharing his "everything is awesome" opinion and he's surprised about it. It's like he forgot he saw the set before everyone while being invited at LEGO HQ and talking with the designer.
There are lots of things that annoy me about Lego - their decisions about which minifigs to add to which sets, their pricing strategies, which sets they have made and which not - but they are a commercial organisation making decisions for their own profitability as well as for their main market: kids.
I appreciate they do make sets aimed at adults more often these days as a higher percentage of their revenue must come from us than it ever used to, but even then they aren't going to be able to please everyone all the time.
I find the negatives are outweighed by the positives, and even some of the negatives increase my engagement, so I try not to get too upset about them.
The internet seems to amplify all perceived criticism and enthusiasm - as @reiterlied says it's a textual medium with little room for nuance for those of us who aren't professional writers. Often people are blunt with their love/hate when they might be less so in person, or they over-compensate with emojis and exclamation points and swearing to try to get their feelings across, when in real-life body-language or tone would do the same job.
I generally take comments under news stories with a pinch-of-salt or try to be detached when reading them. And definitely never read them on YouTube.
This is just fandom on the internet. Everything is the best thing or the worst thing ever and some people need to make sure everyone knows their opinion is the right one.
I get why it's good for a Lego to hear feedback but they will get feedback in the form of cash. If you don't like set or think it's too expensive just do not buy it. So many people I see complaining still buy an expensive set they have complained about because they need the exclusive fig in the set.
LEGO release more stuff I hate than love but I still love them. They appeal to a wide audience which means a bunch of stuff they make is not for me. I love Pepsi Max. It's the best. But ai dont kick off about the horrible Ginger flavour online. I just dont buy it. I still enjoy their other flavours though.
I guess people really wanted the vehicles.
I would not worry about negativity! This has nothing to do with Lego... negativity is normal, look t everything in the world; hotels, presidents, countries, brickcentral, sports, music, movies, series, books, the people your work with... everything!
if I create something blue, there will always be people would like it to be another color... you can never please everyone, if lego creates the perfect set... it'll probably be too expensive, if they give it away for free, people will complain they did not get it... or that scalpers will get all the sets.... there is alwys something to complain about.
It's also the nature of people to complain about something and others will agree, or disagree (also negativity)... and if someone says it's a great set, there will always be people who disagree with you. Anyway, negative comments usually outweigh the positive ones.
Just focus on the positive comments. Don't worry about negatives; everything is differing opinions. DO learn from some negative comments... especially if the comment is written as constructive feedback in stead of imprecise bickering.